Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account and using the Service:

• Account data: Name, email address, and hashed password
• Usage data: Tickers analyzed, reports generated, and chat interactions
• Payment data: Processed securely by Stripe; we never store your card details
• Technical data: IP address, browser type, and access timestamps

2. How We Use Your Information

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Send transactional emails (account confirmation, receipts)
• Enforce usage limits and prevent abuse
• Respond to support requests

3. Data Storage & Security

Your data is stored in Supabase (PostgreSQL) with Row-Level Security policies ensuring users can only access their own data. All data is encrypted in transit (TLS 1.3) and at rest. We use industry-standard practices to protect your information.

4. Third-Party Services

We use the following third-party services to operate the platform:

• Supabase — Authentication & database
• Stripe — Payment processing
• Anthropic (Claude) — AI agent processing
• Vercel — Frontend hosting
• Cloudflare — DNS management

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only as required by law or to protect our rights.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your reports and analysis history

7. Cookies

We use essential cookies for authentication and session management. We use Vercel Analytics to collect anonymized usage data to improve the Service. We do not use third-party advertising or tracking cookies.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Service.

10. Contact

For privacy-related questions, contact us at privacy@venatorintelligence.com.